Privacy Policy

Effective Date: February 1, 2026

Welcome to SpinZo (the "App"), owned and operated by SpinZo ("we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

To provide our laundry and fabricare services, we collect the following information:

• Personal Details: Name, email address, and phone number when you register an account.
• Location Data: We collect your precise or approximate location via GPS to facilitate pickup and delivery services. This information is required for our delivery partners to reach your address.
• Order History: Details of the services you have booked, preferences, and payment status.
• Device Information: Device type, operating system, and unique device identifiers for analytics and app performance monitoring.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfil your laundry orders.
• To provide real-time updates on your order status (via SMS/Notification).
• To optimize our delivery routes using your location data.
• To improve our App functionality and user experience.
• To ensure security and prevent fraud.

3. Data Sharing

We do not sell your personal data to third parties. We only share information with:

• Service Providers: Delivery partners who need your address and contact number to deliver services.
• Cloud Services: We use Firebase (Google) for secure data storage, authentication, and push notifications.
• Legal Requirements: If required by law or to protect our rights.

4. Data Retention and Security

We store your data securely using industry-standard encryption. We retain your personal information for as long as your account is active or as needed to provide you services. You can request data deletion at any time.

5. Your Rights and Data Deletion

You have the right to access, update, or delete your personal information. If you wish to delete your account and all associated data, you can do so within the App settings or by contacting us at support@spinzo.in.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@spinzo.in
Website: www.spinzo.in